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The Consumer Financial Protection Bureau updated the Fair Debt Collection Practices Act to the digital age and added two new rules that clarify debt collection.

Hurricane Ida floods damaged an estimated 210,000 vehicles

Listen to the interview with Deirdre Cummings.    Reflecting the impact of the pandemic on family finances, there was a surge in complaints last year to the Consumer Financial Protection Bureau – the government agency set up to protect people from unfair, deceptive, or abusive practices by financial companies.   A report from MassPIRG said complaints rose by more than 50 percent in 2020.    More than half the total complaints were about the credit reporting industry.    WAMC’s Pioneer Valley Bureau Chief Paul Tuthill spoke with Deirdre Cummings, Consumer Program Director with Mas...

Credit, seven steps to a great credit rating. could i could use your help. and the consumer program director at research group. this new wall street reform bill actually helps people access their credit scores more easily. how much does it help consumers and in what other ways? >> the bill is first of all a landmark reform because it creates a new consumer financial refo reform since 1933. getting access to your scores is part of it, but the bureau is an entire new protection machine that will have the authority to regulate every financial product sold by a bank or a nonbank, whomever. so it's...