CNN Legal View With Ashleigh Banfield July 16, 2014 16:51:00
Man just basically said, okay, i'm waiting, how long is it going to take? the irony is this consumer rep couldn't even give a complaint number or customer service member confirming the account had been canceled. >> the flip side of all this is netflix. netflix is seen as this challenger to comcast and all of these new companies. in reality, netflix is really a complementary soincervice. netflix does, i think very smart, they make it as easy as humanly possible to start up and then cancel. they think if it's easy, you're more likely to come back. try to leave on a happy note. >> it can be exhau...