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(2) Deploys 8x8 Cloud Communications and Contact Centre Solution to Improve Business Resilience and Optimise Services Delivery 8x8, Inc. (NYSE:EGHT), a leading integrated cloud communications platform provider, today announced that Liverpool City Council has deployed the 8x8 integrated cloud communications and contact centre solution which digitises services for its more than half a million residents, as part of its digital transformation agenda. As one of the largest metropolitan districts in the UK, the Liverpool City Council set an ambitious goal to accelerate digital transformation an...

The Daily Tribune – www.newsofbahrain.com    Invita, a PCI-DSS certified - leading provider of Business Process Outsourcing (BPO) and Digital Transformation Solutions, has announced that it is handling substantially higher call volumes due to the COVID-19 pandemic and has managed the workload whilst complying with Ministry of Health’s safety regulations, leveraging their early investments in IP based Contact Centre Solution. “Almost 50 per cent of our call centre staff are either working from home or from client locations thanks to the early investments we had made in IP based priva...