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Live Breaking News & Updates on Contact Network New Zealand

Stay updated with breaking news from Contact network new zealand. Get real-time updates on events, politics, business, and more. Visit us for reliable news and exclusive interviews.

Union questions push for call centre workers to stop working from home over health and safety concerns

"It makes sense in theory but we're not sure that is the reality." ....

John Crocker , Elias Kanaris , Customer Contact Network New Zealand , Unite Union , Contact Network New Zealand ,

Call centre staff encouraged to pull plug on extensive working from home

One bonus of being office based is more support for workers facing an increase in abusive calls, a manager says. ....

New Zealand , Elias Kanaris , Customer Contact Network New Zealand , Contact Network New Zealand , Radio New Zealand , Ublic Radio , Urrent Affairs ,

Longer wait times? Call centre industry urged to prioritise customer care over speed

A call centre industry advice service says customers are more likely to put-up with long wait times if their calls are answered and resolved. ....

New Zealand , New Zealanders , Elias Kanaris , Customer Contact Network New Zealand , Contact Network New Zealand , Radio New Zealand , Ublic Radio , Urrent Affairs ,

Air New Zealand outsourcing some call centre roles to the Philippines

Air New Zealand outsourcing some call centre roles to the Philippines
stuff.co.nz - get the latest breaking news, showbiz & celebrity photos, sport news & rumours, viral videos and top stories from stuff.co.nz Daily Mail and Mail on Sunday newspapers.

New Zealand , Leanne Geraghty , Elias Kanaris , Customer Contact Network New Zealand , Ministry Of Social Development , Air New Zealand , Contact Network New Zealand , Social Development ,