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BBCNEWS BBC News June 4, 2024 11:10:00

Or have long term health conditions. citizens advice wants a ban on forced installations or conversions. that would mean energy companies could no longer switch people automatically onto a prepaid meter if they are in debt. at the moment it can even be done remotely. we can speak now to peter smith at director of policy and advocacy, national energy action. a charity working to end fuel poverty. thank you forjoining us. how common an occurrence is this in your experience that people are forced to switch to a prepayment meter? .. , , forced to switch to a prepayment meter? ,,., , , ., forced to switch to a prepayment meter? , , ., ., meter? sadly his all too common, these desperate meter? sadly his all too common, these desperate situations - meter? sadly his all too common, these desperate situations of- these desperate situations of people living for prolonged periods of time, rationing energy use and living without energy entirely, happening daily, millions of homes across the uk, ....

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BBCNEWS BBC News June 4, 2024 09:08:00

Ten seconds. almost one in five of those who ran out of credit were then without gas or electricity for more than 2a hours meaning they couldn t cook or heat their home. now charities say this is happening to some of the most vulnerable people including those who are disabled or have long term health conditions. citizens advice wants a ban on forced installations or conversions. that would mean energy companies could no longer switch people automatically onto a prepaid meter if they are in debt. at the moment, it can even be done remotely. anne pardoe is the principal policy manager for retail energy at citizens advice. good morning, thank you very much forjoining us. sojust to be absolutely clear, some people obviously choose to have the smart meters installed, but some have smart meters switched to prepayment without their knowledge or consent. absolutely. as you said at the top, our research is showing that people who are struggling to pay their ....

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BBCNEWS BBC News June 4, 2024 10:13:00

An outright ban on energy companies forcing people to switch to prepayment meters because of the number of people getting cut off. customers on prepayment meters have to pay for their energy in advance. new research from citizens advice shows that more than three million people ran out of credit on their prepayment meter last year, that s the equivalent of one every ten seconds. almost one in five of those who ran out of credit were then without gas or electricity for more than 2a hours meaning they couldn t cook or heat their home. now charities say this is happening to some of the most vulnerable people, including those who are disabled or have long term health conditions. citizens advice wants a ban on forced installations or conversions. that would mean energy companies could no longer switch people automatically onto a prepaid meter if they are in debt. at the moment, it can even be done remotely. well, earlier, i spoke with anne pardoe, who s the principal policy manager for ....

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BBCNEWS BBC News June 4, 2024 15:12:00

And disability benefits could soon be allowed to keep receiving their payments, even if they find a job. the plans are being considered as part of government changes, aimed at getting more people back into employment. at the moment, benefits can be reduced, or withdrawn altogether, when a claimant returns to work. the charity citizens advice wants an outright ban on energy companies forcing people to switch to prepayment metres forcing people to switch because of the number of people getting cut off. customers on prepayment metres have to pay for their energy in advance. new research from citizens advice shows that more than three million people ran out of credit on their prepayment metre last year, that s the equivalent of one every ten seconds. almost one in five of those who ran out of credit were then without gas or electricity for more than 24 hours meaning they couldn t cook or heat their home. now charities say this is happening to some of the most vulnerable people includ ....

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BBCNEWS Breakfast June 4, 2024 06:35:00

To cook or heat their home. now citizen s advice say this is happening to some of the most vulnerable people including those who are disabled or have long term health conditions. the charity wants a ban on forced installations or conversions, which would stop energy companies from automatically switching people onto a prepaid meter if they are in debt or struggling to pay bills. at the moment it can even be done remotely. it s estimated that happened to more than half a million people last year were switched. the energy regulator ofgem warned energy suppliers back in october that not enough was being done to identify customers in vulnerable circumstances before installing a prepayment meter. to further highlight the problems with rising costs a survey today finds that 12 million people are borrowing money one way or another to pay for bills, and it s believed half of those are doing so for the first time. i ll be speaking to citizens advice later ....

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