Behind me you see one of the core operations that we're bringing to bear and we're route-clearing. we have heavy equipment that moves large debris to the side of the road. additionally we have reconnaissance teams, five of them, moving throughout the area to understand what kinds of needs our volunteers can address. we know we're going to tarp roofs, we know we're going to have to help with tree removal. we're positioning volunteers across the country to work here in florida. >> you know, art, i was just with a family that lost everything, they lost their home, they're starting a new life. but...