'Mutual efforts required for proper online review system'
'Mutual efforts required for proper online review system' Posted : 2021-07-14 08:37 By Nam Hyun-woo Consumers Union of Korea Chairwoman Kang Jung-hwa / Courtesy of Consumers Union of KoreaWith online commerce platforms replacing most conventional trading activities in consumer markets in Korea, unexpected disputes between consumers and service providers are also emerging. Social network services have recently been flooded with postings showing cases of service providers coercing consumers into giving high ratings or consumers demanding discounts or free gifts in return for high ratings ―...