Competition amongst local couriers has increased dramatically with the emergence of e-commerce giants, like Amazon, Temu and Shein into the South African market impacting both the micro and macro environments and leading to a greater demand and delivery volume.
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Analysis: Amazon co za - success will come down to customer service iol.co.za - get the latest breaking news, showbiz & celebrity photos, sport news & rumours, viral videos and top stories from iol.co.za Daily Mail and Mail on Sunday newspapers.
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