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an isis inspired attacker killed eight people in new york city. russia launching deadly missile strikes hours after the u.s. pledged to send tanks. our team on the ground. my conversation with the ceo of southwest airlines as the transportation department launches an investigation into the airline s meltdown over the holidays. i ask him, did southwest deceive passengers? the asteroid the size of a delivery truck having a close encounter with earth tonight. grin and bear it. the selfie snapper and one wild photo shoot. this is nbc nightly news with lester holt. memphis, tennessee, awaits tomorrow s release of video that officials say will underscore why they have moved to charge five former memphis police officers with murder. they are accused of being part of a violent confrontation earlier this month that led to 29-year-old tyre nichols being severely injured. it happened after a traffic stop. he died from his injuries a few days later. the d.a. saying th ....
An historic level. that led to a huge level of crew rerouting, for more than we have seen. that overwhelmed our systems and processes. you have talked about and others talked about the software used for scheduling flight attendants and pilots, crews, it wasn t up to task given the circumstances that you were facing. have you fixed that? the technology, it s sky solver, it performed as designed, as did our processes. you are trying to solve a routing that occurred hours ago. the software was never designed for that. they have a new version of the software that is developed, it s in test right now. that will fix that problem. we are in winter for at least another couple of months here. granted, there s no major holidays on the immediate horizon. i think what people wonder when they book with you now, will you be able to fulfill the obligation? we will do everything short-term, now, immediate, long-term to make sure ....