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Sufficient funding. since 2010 the number of tax returns is up 19% but the agency's funding and staffing are down close to 20%. >> i think it all boils down to funding. >> john c. >> if you have to call, that's where the problems begin. >> last year the irs only answered 11% of customer calls with many waiting hours to get through. meanwhile, tax filing is getting more complicated than the pandemic with new programs around covid relief and child tax credits. traffic to the irs website nearly tripled in 2020 and rose again last year. now millions of taxpayers are still waiting for their refund....

Long delays for you. >> a warning from the irs. expect another frustrating tax filing season marked by processing problems and refund delays. the agency is in crisis, facing a backlog of close to 10 million returns. >> we're working as hard as we can. >> now dealing with new staffing problems from covid and wage competition. with nearly 200 job openings posted on their website on top of a long list of other issues like outdated software, tedious paper filings and most notably, a lack of sufficient funding. since 2010, the number of tax returns is up 19%, but the agency's funding and staffing a...

Return. they should be getting a refund. they have no idea when it's going to show up. it could be a sizable chunk of money they need to pay bills or even put food on the table. now we are hearing new concerns some of the same people could see the irs take a chunk out of this year's return if they still have some sort of unresolved balance from last year with their paperwork still sitting in the backlog. all of that should eventually be sorted out. it could hit families hard in the short-term. that will be the focus of today's senate hearing when we hear from the head of the taxpayer advocate ...

/PRNewswire/ -- The "Interactive Voice Response (IVR) Systems - Global Market Trajectory & Analytics" report has been added to ResearchAndMarkets.com's...