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Beneficiary Shake-up Will Struggle Without Clear Pathways To Work

The National Party’s move to ‘shake up’ the benefits system, including ‘work check-ins’, is designed to get people off the benefit and into work. However, this ‘big stick’ approach will struggle unless beneficiaries are offered a viable . ....

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Public Abuse Causing Mental Health Issues For Contact Centre Staff

The abuse of contact centre staff by callers has reached unprecedented levels, threatening both the mental health of workers and potentially future access to personalised customer service, industry body Customer Contact Network New Zealand (CCNNZ) is warning. 'If . ....

Elias Kanaris , Contact Centre Staff , Customer Contact Network New Zealand , Customer Contact Network , Public Abuse Causing Mental Health , Customer Contact Network Nz ,

Customer Contact Network NZ | Scoop InfoPages

Customer Contact Network NZ | Scoop InfoPages
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