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How to make a chatbot customers don't hate - The Globe and Mail

The Globe and Mail offers the most authoritative news in Canada, featuring national and international news

Canada , Canadians , Krish-banerjee , Shannon-burch , Shamel-addas , Queen-university-smith-school-of-business , Accenture , Neo-financial-technologies-inc , Log-increate-free , Neo-financial-technologies , Knowledge-assist , Smith-school

Kotak Mahindra Bank net up 18% in Q4

Kotak Mahindra Bank is stepping up efforts and investments to resolve technology concerns raised by the banking regulator and regain approval to resume normal operations, said Ashok Vaswani, managing director and chief executive officer, on Saturday.

India , Ashok-vaswani , Kotak-mahindra-bank , Reserve-bank , Franchise , Bank , Credit , Customer , Acquisition ,

Month-long boycott of Loblaw-owned grocery brands and stores begins

The call to boycott comes amid growing backlash against the grocery giant, with a petition to investigate Loblaw for ‘greedflation’ garnering more than 100,000 signatures.

Canada , Canadian , Canadians , Haruun-ali , Emily-johnson , Loblaw-cos , Joe-badali , Walmart , Costco , Specialty-health-network , Loblaw-co , Loblaws

Seeing Machines secures extension with North American customer

Driver monitoring technology company Seeing Machines announced a significant extension to its generational programme with an existing North American tier-one customer and original equipment manufacturer (OEM) on Wednesday.

China , United-states , America , Nick-difiore , North-america , Seeing-machine , Seeing-machines , Seeing , Machines , Secures , Extension

Garmin's Q1 Results: Company beats St estimates on strong demand for fitness, auto products

Garmin topped Wall Street estimates for first-quarter results on Wednesday as the Swiss navigation device maker benefited from new launches and strong demand for its products in fitness and auto segments, sending its shares up 9.6%.

Switzerland , Swiss , Bmw , Garmin , Wall-street , Trex-solar , Ocean-edition , Demand , Revenue , Customer , Shares

Bombardier reveals NetJets as buyer of 12 Challenger business jets

At list prices, the order was valued at $326.4-million at the time of signing, but could amount to more than $6-billion if NetJets exercises its option for all 232 jets

Benoit-poirier , Netjets , Bombardier , Log-increate-free , Wednesday-netjets , Revenue , Order , Challenger , Customer , Goal , Option , Signing

Auckland to Hamilton train: Two-year review of Te Huia says service is 'on track' despite 315 delays

The Waikato Regional Council’s two-year review of the Waikato to Auckland passenger rail Te Huia claims the service is “on track” with customer satisfaction...

Huia , New-zealand-general- , New-zealand , Rotokauri , Waikato , Auckland , Te-huia , Linkedin , Waikato-chamber , Zealand-transport-agency , Waikato-regional-council-long-term-plan

Toronto shop owner pleads 'be kind' after customer sends angry email

A Toronto shop owner is reminding people to "be kind," after a disgruntled customer sent an angry email.
Miss Pippa's has been a constant...

Instagram , Brockton-village , Miss-pippa , Toronto , Shop , Owner , Pleads , Customer , Angry , Email ,

SK Telecom to deploy telecom-specialized LLM in June

SK Telecom is set to launch Telco LLM, a large language model (LLM) specialized for the telecommunications industry, to help AI improve work efficiency by learning about complicated telecom industry concepts such as mobile plans, memberships and device subsidies, the company said, Tuesday.

Seoul , Soult-ukpyolsi , South-korea , Baek-byung-yeul , Eric-davis , Sk-telecom , Sk-telecom-eric-davis , Jeong-min-young , Telco , Mobile , Company , Telecom

Air New Zealand apologises to customer left in call centre limbo

By RNZ Air New Zealand has been rated a four out of 10 for customer service by a family left in limbo when its Chicago to Auckland flight was suspended....

New-zealand , Chicago , Illinois , United-states , Scott-carr , Rolls-royce , Boeing , Air-new-zealand , New-zealander-rupert , Air , New , Zealand