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Rethinking banking: Championing customer-first strategies

Published: October 31, 2023

Theodoros Papadopoulos, Chief Digital Officer at BOV explains the Bank’s aim to become The Bank of Choice

Source: timesofmalta.com

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Malta GeneralTheodoros PapadopoulosMaya AngelouJulian DouglasCx AcademyCustomer Issues TeamVoice Of The Customer ProgrammeCustomer Service CentreVoice Of Customer ProgrammeCustomer Experience DayChief Digital OfficerArtificial IntelligenceMarsaxlokk BranchesCustomer ExperienceCustomer ExperienceCustomer ProgrammeCustomer Focus Groups