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How the racial wealth gap has remained quite wide. talk to me about the personal stories, the individual stories where people say they were racially profiled, discriminated against while trying to withdraw money from their own bank accounts. >> that's right. i collected stories that came in from all parts of the financial industry. from the most basic customer interactions all the way up to high finance where people had gotten very advanced jobs and had a career that got just blockaded by a boss who they couldn't figure out exactly what's wrong and it became more and more clear that it was bec...

Customer interactions, i was able to actually sort of go beyond the news stories that we see constantly about people getting the cops called on them in bank branches for trying to do legitimate business. one of the things i was able to look at were a series of e-mails from jpmorgan chase tellers to each other at different branches warning about suspicious customers. some of these e-mails said things that made sense like hey, watch out for this person who's going to come in with a stolen bank card that's already been reported stolen. but some of the e-mails, again, as part of a warning system t...

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