Product Owner - IT-Online
Understand the link between Customer Experience Journeys and Products, and Operational/Technical Process Understand the link between Business’s transactional and revenue KPIs and Customer Experience Journeys and Products Business Analysis: Assist in the analysis of which API Building Blocks are both wanted by the market-place and will stimulate usage/revenue/transactions Analyse desired Customer Journeys and identify process gaps Design solutions to bridge process gaps and address root causes for customer-impacting issues Help to define impacted KPIs for the Business Platform customer journ...
Source: it-online.co.za