Bringing community thinking to Optus' customer service team
Sometimes it takes a community to raise an NPS score, as the telecommunications company has discovered
Source: cmo.com.au
Page 9 - Customer Technology News Today : Breaking News, Live Updates & Top Stories | Vimarsana
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Top News In Customer Technology Today - Breaking & Trending Today
SugarCRM CEO on taking the pain out of CRM software
How this global CEO is bringing a commitment to lifetime customer value and simplicity of use to life at the CRM software vendor
Source: cmo.com.au
Latest Gartner voice of customer report reveals top tech players in the field
Analyst firm report shows four clear leaders, but also illustrates just how much the VoC space is growing and expanding
Source: cmo.com.au
Research Shows Customer Action Key to Reaching Utility Decarbonization Goals
/PRNewswire/ -- In the race to meet aggressive decarbonization and net-zero carbon goals and regulations, a new study shows that utilities cannot afford to...
Source: prnewswire.com
Research Shows Customer Action Key to Reaching Utility Decarbonization Goals
/PRNewswire/ -- In the race to meet aggressive decarbonization and net-zero carbon goals and regulations, a new study shows that utilities cannot afford to...
Source: prnewswire.com