Customer Care Technical Guide
Customer Care Technical Guide
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The workshop manager will be responsible for the overall running and management of our workshop. The role will report into Dmitro Khroma, CTO and Co-Founder, and will be supported by one team member, already in the role. This role will cover four key areas: R&D, technical customer support, returns and warranty, and video production. Due to the expansion of Dolan Bikes, the position of sales and customer care consultant, on a full-time basis, is now available. Primarily based in our showroom, completing daily operations including in-person, phone and email communication with our growing custom...