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SOS: Sears replaces Lyndon Station man's freezer

"I increased the amount and gave two very fair suggestions on replacements that would be fully covered," Shoulders said.

Richie-luke , Sears , Frigidaire , Lyndon-station , Dana-shoulders , Column ,

SOS: No receipt doesn't mean no warranty coverage

As he recalled, the water heater had cost him about $800, "so this is a considerable amount to lose."

Roger-kruk , Sears , West-towne-mall , Dana-shoulders , Column ,

Ask SAM: A reader felt she had been overcharged for a repair. SAM investigated and got her money back.

SAM is on vacation. She’ll be back Tuesday to answer your questions. SAM did, however, want to give an update on a question from last week.

Sears , Shell , Dana-shoulders , Ssam- , C , Dana-shoulders , Ommerce , Conomics , Epair , Ear , Gent

Ask SAM: Microwave repair cost more than originally quoted

Q: On Sept. 26, 2022, a Sears repairman came to our home to repair a Kenmore microwave. When I called on Sept. 21 for the appointment, I was assured that

Greece , Greek , Helen-peplowski , Sears , Mastercard , Annunciation-greek-orthodox-church , Visa , Dana-shoulders , Greek-orthodox-church , Beef-lasagna , Large-greek , Ear