Detailed text transcripts for TV channel - MSNBC - 20190317:09:16:00
>> reporter: daniel girsch was one of the hostage negotiators assigned to guide heiko. >> and it gets to the point where we don't think that we're making progress. heiko feels like we're not making progress. >> i just think you just hope. that's all what you have, hope. >> reporter: but hope was hard to hang on to. the kidnappers kept threatening beheadings. even worse, they put gerfa on the phone and beat her while she talked to heiko. >> sweetheart, what are you doing over there? >> i know, honey. i'm just so -- >> just tell them i don't have a million. please do that. >> i want this to stop...