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So far, fewer than a dozen localities in seven states across the country are using or testing artificial intelligence in their 911 centers. But, as in other industries, leaders are
Arlington County, Virginia is one local government testing new AI systems to help dispatchers handle non-emergency calls.
In the middle of a storm, 911 call centers often find themselves inundated with reports of fallen trees, flooded roads and panicked residents. Every call matters, but with multiple reports
“This is a great opportunity to make data openly available in a way that can foster trust and help with shared decision making.”
The budget deal still falls short of the salary boost many say is necessary to fill record vacancies at state agencies.