Detailed text transcripts for TV channel - CNN - 20100512:17:22:00
You should pay for the service you get and if you borrow money, you should pay it back. but i think the frustration with cell phones that you and i have and everybody has is when you end up paying for something you didn't know you were going to pay for or something unexpected happens. you feel cheated out of it. >> yeah, you know, it's all about transparency. i want to know what i'm using and what i'm going to pay for. and i want to know what my cell phone bill is going to be and there's something that the s.e.c. called bill shock, where you think your cell phone bill is going to be a certain ...
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