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Article content “Today’s announcement is intended to focus on strengthening the foundation of emergency health services so that we can improve service to patients and communities and the day-to-day work experience of our employees,” said authority interim president David Byres and executive vice-president Susan Wannamaker in a letter to staff Wednesday, the same day as Dix announced the changes to B.C. ambulance service. We apologize, but this video has failed to load. Try refreshing your browser, or Vaughn Palmer: Health agency denies blame for B.C. Ambulance Service fiasco, attacks c...

  VANCOUVER -- One of the top officials at B.C. Emergency Health Services couldn’t explain why the agency didn’t raise its internal response to the deadly heat wave until after the most extreme temperatures had passed, as internal memos reveal staff are being offered significant incentives to work overtime this weekend. Several paramedics have provided the internal email offering "compensation for overtime shifts at double time rates" from 6 p.m. Friday until the end of the night shift Sunday in order to improve response times, which was not offered last weekend when the forecast call...