Have of a delivery worker in china. basically throwing packages onto a conveyer belt. >> ah, yes. where he's missing the conveyer belt. >> it lands on the ground, so this happens more often than we would like -- >> pay attention, do this gingerly. we mentioned packages being delivered on time. i know fedex and u.p.s. had a rough christmas week. a lot of packages not making it on time at all. what's the fallout there? >> a lot of people voicing their frustration, especially on voelsh media. we reached out to fedex and said what issues remain with holiday deliveries? said, i'm quoting here, any ...