Detailed text transcripts for TV channel - KGO - 20170505:00:40:00
He asked delta gate agents to let his one year old use the seat without changing the name on the ticket, something normally against airline policy. >> they scanned all of our tickets and let us on the plane. >> i've got two infants and my wife. we have nowhere to stay. there's no more flights. what are we supposed to do, sleep in the airport? >> reporter: tonight, delta apologizing, saying they should have worked to find a solution. >> it's hard enough to fly with kids by itself and then when we have to go through all that the stress level is astronomical. it's crazy. >> reporter: and david, t...