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Dubai: The length of Dubai’s water network pipeline has quadrupled to 15,948 kilometres from 3,349.88 kilometres back in 1992, Dubai Electricity and Water Authority (Dewa) has announced on Monday. Dubai’s water storage capacity has also increased from 38 million gallons in 1992 to 815 million gallons today, an increase of 20.44 per cent. Dewa said it will increase the storage capacity to 1,002 million gallons this year. Dewa also announced its network losses have dropped from 42 per cent in 1988 to 5.1 per cent today, which is one of the lowest percentages worldwide. Smart metres Saeed Mo...

Dewa adds unique features to customer service DUBAI, January 3, 2021 Dubai Electricity and Water Authority (Dewa) has added several innovative features for its consumption verification request service, using multi-resource scheduling and master data management. Customers can now use the new ‘auto-scheduling’ feature to make an appointment for a technical team visit with real-time updates of status, enhancing the accuracy of these appointments. Dewa has also added the ‘Virtual Call Back’ feature for customers to book timings suitable to them, for Dewa’s virtual call back appointmen...