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>> did she talk to this art at your house on the phone? >> yes. she called art to confirm the plans of the next day. >> cathy heard cindy tell the person on the phone that she'd look for his white van between 10:00 and 11:00 the next morning. cindy told her girlfriend she had a birthday present for scott. she asked cathy to please come along with her. cathy said her mother wouldn't let her. >> when she was leaving my house, she turned around to me and she said, will you please just show up? just say you're going to be there. like a reassuring, like she needed someone to really truly be there, ...

>> it was a very early-on crush. >> whatever it was, cindy didn't let it out as she played her mix tapes and tried on her mother's clothes that saturday afternoon. >> she asked if she could spend the night. i would have loved to have been able to say yes, but i had to work and i had to tell her no. >> restless, cindy then made that unauthorized visit to her girlfriend, cathy's house, where she used the phone to finalize plans for what was supposed to be a surprise birthday party for scott the following day, the sunday. cindy hadn't said anything about a party to her mom. >> it's always trouble...

See scott and she would've done just about anything maybe. >> it was truly amazing what they were telling me. >> it had taken more than 20 years, but police had finally stitched together a time line for what was certainly cindy's the boy's father waiting in his white van at the dairy queen. >> i remember him specifically saying to her on the phone, this was one of the conversations she told me about. that he didn't understand why ed zarzycki would ground her from walking home from the mall i think he was trying to make >> the story told by both girls, now adults, absolutely floored mac.

Was this her little rebellion against her father's grounding rules? where could cindy be, missing now for more than 12 hours? >> at that point, we were still hoping that she had just spent the night at somebody's house. >> and i remember my mom coming into the room saying, do you know where cindy is? she said, if you know anything, you better spill it. >> now, you're a 13-year-old yourself. were you wondering where she was? >> i was concerned right away, yeah. >> but on the bright side, this was east detroit with the motto a family town. bad stuff happened in the big city nearby, not here. >> ...

This morning on "the view" i was talking about my new book and whoopi asked me to share a lesson that i learned from one of her co-hosts. >> i credited her with giving you some of the best advice you've ever gotten. >> certainly. and it made the book. nicole was running a meeting at the white house. a phone didn't ring, because i was smart enough that it was on silent. i hit ignored and it was my husband. i figured i'd call him back. nicole said do you want to take that? i said, no, it's fine. and she said no you must always take your husband's phone calls. >> there are other tips i learned th...