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When there was a fault on my line several months before my current BT debacle, I was told it would be in my best interest to get rid of the old system and
When there was a fault on my line several months before my current BT debacle, I was told that it would be in my interests to switch to digital telephoning.
Personal ‘telecare’ alarms automatically call a response centre when pressed through the wearer’s landline
Technology Secretary Michelle Donelan called a meeting with the leading telecoms firms following multiple incidents when the devices failed due to the digital switchover.
Michelle Donelan, the Science, Innovation and Technology Secretary, is to be congratulated for stepping in to stop BT and other telecoms giants forcing digital phone lines on older people who rely on personal alarms. These are activated in a health emergency and work through the telephone network.