Detailed text transcripts for TV channel - BBCNEWS - 20200129:18:15:00
Was caused by incorrect categorisation of the call. the fact is, they told somebody who was dying that no ambulance was available. i don't think, but i don't know, that darren knew he was dying. but the fact is, that is the result of what they did. dave and ruth think they were let down by an under—resourced system. the situation — for our personal level — was a nightmare, but it wasn't the people's fault, it wasn't the staff's fault. long waits like that are often symptoms of wider problems, when ambulances are delayed handing over patients at crowded hospitals, so crews can't get quick...