Detailed text transcripts for TV channel - CNN - 20100721:21:01:00
You might examine information? >> sure. we went through a process today of reviewing precisely as best we could what took place and there will be changes. one thing is there needs to be a more dleliberative process obviously and i need to do a better job of reaching out for input before a decision of this magnitude is made. that is a very serious lesson i learned. i was very sensitive and remain sensitive to the civil rights issues involving this department. again, when you're dealing with tens of thousands of claims, tens of thousands of claims, it is something that needs to be resolved that ...
Source: news source