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>> i like to say it's not just the sizzle with them we're getting a steak also. >> dr. chip cole is a satisfied customer. >> we have someone we have personal contact with that keeps us educated. >> the owner of oculus skin care center says some sales reps miss the mark. >> it's all about a relationship and the end product which is a consumer and that's what's important to us. >> aesthetician stacy clark doesn't meet every sales rep that walks through the door but denise made an impression. >> they know when to push you and know what products will work well in your office and look at your needs...

Help. that's why we're proud to present "your business" on msnbc. ♪ hi everyone. i'm jj ramberg and welcome to "your business" and today marks our 400th episode so we wanted to use this show to focus on something all small business owners need to be good at to survive, sales. whether you are b to b or b to c you have to understand the trigger points to hit to get someone to use your service. before that you have to get their attention in the first place. the founder of a skin care company found that the best way to do this was to turn to a big business model. hiring a team of sales rep to ...

Annual limits. >> there is a bottom line which people understand and the president won't acknowledge, and that is if the government has decided there has to be minimum requirements in any health care plan, so if you have something and you like it, and it doesn't meet what the government says you have to have, you cannot keep it. and that's not what you said here. >> if you had your plan before the enactment of the law in 2010. if you had your plan before. there is nothing in the law that says you have to. but again, we can go back and forth on this. >> this is an important deal because the gra...

Furloughed workers get backpay. it's sponsored by the virginians. they represent a lot of federal workers who are affected by this. they want to make sure they get backpay. this could go over to the senate. the senate doesn't meet until noon, and they may pass it by unanimous consent. but that's really the only one that will be done here at the capitol today. woody allen used to say that 80% of life is just showing up. this is the 80%. if congress weren't in, it would be bad optics. they have to do something here, and that's making sure that the workers get the backpay. >> but there's nothing ...

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