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Top News In Driver Power Shopper Today - Breaking & Trending Today

Faltering car availability blamed for record automotive customer complaints

Published: January 25, 2022

A decline in the availability of cars during a year hampered by COVID-19 and supply constraints has been blamed for record automotive customer complaints in 2021.

Source: am-online.com

Car buying satisfies customers but dealer staff need to improve, research finds

Published: December 23, 2021

Analysis by Driver Power's Shopper Survey has found consumers criticisms of dealership staff account for three out of four areas in which their expectations were not met.

Source: am-online.com