First Capital Bank Launches WhatsApp Banking Chatbot
By Alois Vinga LEADING financial services provider, First Capital Bank has launched Alisa, a WhatsApp Banking Chatbot, taking their first step in the use of Artificial Intelligence comprising machine learning and cognitive computing technologies to provide customers and clients with various banking services. The mobile banking application brings peace of mind with its unique privacy and security settings that comprise end-to-end encryption plus an identification and verification processes prior to the completion of any personal banking transactions or information sharing. Interactions with Al...