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UK households could be owed £65 payout from energy suppliers. (PA/Canva) An average of £65 could be owed to households in the UK under new proposals limiting the amount of customer credit energy suppliers can hold. Ofgem, the regulatory body for energy suppliers in the UK, is consulting on plans to stop firms from holding on to customers’ money when not necessary. The move comes as findings saw as much as £1.4 billion in surplus credit was held in company accounts in October 2018. Customers who pay by fixed direct debit pay the same amount each month based on their estimated co...

Paul Lipscombe December 18, 2020 The global coronavirus pandemic has meant more people are struggling to pay their broadband and mobile bills Nearly five million UK households have struggled to afford their telecoms bills this year. That is according to new research from Ofcom, which revealed 4.7 million (19 per cent of homes) have struggled to pay for telecoms services during the global coronavirus pandemic. It comes in a year where the need for connectivity has been more important than ever, with millions of Brits still working remotely. Ofcom found that six per cent of those struggling fin...