Complaints about new bus operators are rising, says passenger association
Passengers who had to deal with a new bus operator last month have been complaining about delays and cancellations, according to traveler organization Rover. The passenger association believes travelers affected by the problems should be compensated. This mainly concerns parts of the country where a carrier has been replaced with the introduction of a new timetable. For example, in the Zaanstreek region, the Israeli bus company Egged Bus Systems (EBS) took over Connexxion's transportation contract.
Source: nltimes.nl