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Salesforce.Com, Inc (NYSE:CRM) Unveils A Tool To Assist Businesses Thrive During The Pandemic


Business packs
May was a game-changing opportunity for Salesforce, which wanted to do things differently with its Commerce Cloud. The company unveiled four quick-start pandemic business packs, a move that saw it develop some outstanding buying experiences across most of its channels.
The company also launched a new Service Cloud workforce planning tool, which would streamline matters and activities in the various contact centers. It is a new dawn for most contact centers having many remote workers, and Salesforce asserts it won’t stop on its efforts to deliver improved services.
The set of AI-fueled workflow solutions known as the Einstein Automate is another major pronouncement. Salesforce unveiled it back in December, and that was in the course of its Dreamforce conference. ....

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What is low-code and no-code? A guide to development platforms


In recent times, there has been a flurry of activity around platform offerings targeted at users with little or development experience so-called citizen developers as well as still serving the needs of professional developers hard-pressed to deliver apps in extremely tight timeframes. This new generation of low-code and no-code platforms are designed to make it relatively easy for people to design, build, and launch applications quickly, without having to worry about the nuances of underlying operating systems or scalability requirements.
Also: 
Built on extended cloud-based Platform-as-a-service environments and low- and no-code platforms typically employ visual programming interfaces to solve business problems faster and more completely than could be accomplished with traditional software development. In the process, the productivity of professional developers will be enhanced as they are freed up to worry about more strategic infrastructure concerns affecting t ....

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