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Taylor rose through the ranks at Salesforce extremely quickly. He joined the company in 2016, when it acquired his word processing startup Quip and reported directly to Benioff right away, which is rare for startup CEOs post-acquisition. Soon after, in 2017, Taylor made the leap to the C-suite as the president and chief product officer of Salesforce, before his latest promotion to COO in December 2019.  Prior to Quip, Taylor was Facebook's chief technology officer and helped lead the company through its IPO in 2012 — and gets the credit for creating its "Like" button. Before that, he was a...

This story is available exclusively to Insider subscribers. Become an Insider and start reading now. 2020 was a turbulent year for Salesforce, with significant executive upheaval and its largest acquisition ever when it bought Slack for $27.7 billion. Insider asked analysts and partners what's ahead for the company in 2021 and they said that Salesforce will have to focus on integrating Slack to prove that the acquisition was worth the cost. They're expecting the company to double down on its industry specific clouds, especially for the public sector, as com...