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>> we became much more siloed. walking down the hallway, you would say hi, and the person would look at the ceiling or the floor or anything to avoid eye contact and not acknowledge you back. and the next person and the next person. and you would notice there would be whole groups that you were just invisible to. >> it was very hard to communicate information sometimes because there were so many blockades and silos and just emphasis on secrecy. >> if the people from the account team could talk about what was coming next from the engineering team, they'll have said, well, that's not going to so...

At making a web-based email client. they're really great at making a chat app with emojis on it. >> think about what's involved in that. >> but silicon valley is trying to do things where people's lives are on the line, trying to make autonomous vehicles, trying to make medical devices. they're trying to do these things that if you don't do it right, quite frankly, people can die. you need to approach it with a different lens. the problem is when you're developing the future, you don't know what the impact is going to be because no one's seen this before. and the testing ground is often just t...

Investment it has made in the openai with chatgpt not being the only thing it's going into. $10 billion to openai to try to assure a.i. is now everything it wants to put the backing into. that will be interesting into the future. not helping matters, microsoft outlook, their email client, down for most users for many hours today. different company in the crosshairs. ticketmaster. made to clipper yesterday after the debacle over taylor swift tickets. tell us more about what happened. >> yes, so certainly the number of companies that could be on deck for something of this nature or something ver...

A new version of the famous email app is live

This update is scheduled to land in late June