Digital CX: The key to thriving through the pandemic
bgton / Getty Images Seizing on the opportunity to boost their businesses during the COVID-19 pandemic, CIOs are crafting new technology solutions for customers, including new software that helps consumers interact with brands virtually and analytics that cultivate business insights. In many cases, IT leaders are prioritizing digital capabilities targeted for future completion. Such was the case at Enseo, a provider of streaming media and other services for hospitality chains, where CIO Kris Singleton sped up the development of a platform that enables guests to control connecte...
Source: cio.com