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Detailed text transcripts for TV channel - CNN - 20110411:16:20:00

Named epsilon and that company sends out the marketing and promotional e-mails for a lot of places we do business with. epsilon says about 2% of its information was actually stolen by a hacker. but if you look at the companies involved, it is a significant 2%. we are talking about banks, hoteliers, retailers, chase, verizon, target, so because there are so many significant companies involved here, that is why so many people could potentially get those e-mails we are talking about. i got one of those e-mails actually. it was quite surprising. how is it going to impact us? is it really a dangerous situation that folks have your information now that it s been compromised? fortunately, the danger is minimal. the only information they were able to get are names and e-mail addresses and that s a good thing. you do have to watch out for a couple things though. one is increased spam. you treat that just like you do any other spam. delete it. but phishing is a little more serio ....

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Detailed text transcripts for TV channel - CNN - 20110406:19:29:00

Simple fact, that their e-mail address had fallen into the wrong hand, and all because the company they used epsilon had been compromised. epsilon is a mass marketing company that takes e-mail addresses and does all of the outsourcing, news letters, mass marketing you name it, they do it, but the hackers got in. now, what did the hackers not get? they didn t get passwords. they didn t get financial data. they didn t get any compromising data. well, so what are you worried about i hear you ask, because what they got instead is something almost as valuable, they got e-mail addresses. the key to access to you and me. with our e-mail addresses, now the hacksters can begin a phishing expedition. they can set up false e-mails to false web sites, and they can ....

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Detailed text transcripts for TV channel - CNN - 20110406:15:20:00

Check out cnnmoney.com lead story on mortgages. it takes a look at the interest rates here saying that interest rates, they might be low but, still, people are having a hard time getting loans. those who are trying to work it all out, no mortgage for you. says. also taking a quick look at the stock market. dow jones up 27 points, some good news. also taking a look at another story. massive breach of information and your privacy. last week, the e-mail marketing company epsilon was hacked and big name companies now say some of their customers e-mail addresses and their names are now being leaked. our alison kosik is in new york with that story. so many of us have been talking about this because we are concerned. our information is out there. we buy things. who does this impact? who does it affect? how do we know if our ....

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Detailed text transcripts for TV channel - CNN - 20110406:19:28:00

The two sides say they are getting closer and that deadline is friday and coming fast. as soon as the speaker comes out, we will bring it to you live. $30 billion and $60 billion and meet this the middle somewhere. it may be one of the biggest e-mail hackings in history. last week epsilon, the biggest e-mail marketing company in the world admitted that someone hacked into the computer system stealing potentially hundreds of thousands of our names and e-mail addresses, because that is not the worst of it, because more companies are revealing security breaches involving your information, but how are the hackers doing this, and could your privacy be at a greater risk in the future? an explanation of richard quest. reporter: it didn t take long before the e-mails of apology and reassurance started being sent out. they came from companies like american express, jpmorgan chase, ritz-carlton, the hotel company, and they were designed to tell their customers one ....

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Detailed text transcripts for TV channel - CNN - 20110405:21:50:00

Necessarily say that it s secretive. to your point, though, many people that received an e-mail from a retailer or a travel company or a financial service institution had no idea who this company epsilon was. the company is limited in what they can say because of an ongoing investigation. but ongoing conversation. in a statement, epsilon says the information that was obtained was limited to e-mail addresses and/or customer names only. it s impossible to say how many people were affected, but an assistant professor at georgia tech s college of computing science says the members may be in the millions and says if you received an e-mail, you should be on alert for targeting fishing scammers. they know, for example, that you ve done business with, say, walgreens or with chase or citicorps, and they can send a spam e-mail that appears to come from one of those organizations. ....

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