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When faced with a traumatic situation, such as relationship violence, sexual misconduct or harassment, knowing what steps to take for help can be extremely difficult. Michigan State University students volunteer their time to MSU Center for Survivors Crisis Chat program to be the first line of support for their classmates facing these challenges.

Only 16% of college student sexual assault survivors seek support through existing college channels. To expand access to services while providing guidance on how campuses nationwide can provide them, a team from Michigan State University launched and measured the use of a novel text-based communication service.