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From his conversations with insurance executives that they are reporting that the error rate on the back end, the information that they are receiving in terms of people's enrollments is still between 5 and 10%. as he described it, january could be in his words, a very difficult month. >> peter alexander, that is not a green screen. he is traveling with the president in hawaii. thanks so much. >> reporter: give me some time, i'll hustle down to the beach. >> thanks, buddy. joining me now, usa today health policy contributor, carrie kennedy. this deadline move to tomorrow, before this of course,...

Their definition of signed up is that they selected a plan and doesn't mean they have gotten to the insurer and made the payment which there could be resistance to making the payment for the premium. they it are not necessarily hard figures. the figures that you are getting out of the white house, they are putting their own spin on them so to speak. >> nina easton, thank you so much for helping to explain this. >> and in the meantime the law is a moeba and edhenrow has more reaction from the briefing room, what is the explanation gip there, ed? >> reporter: they insist there are some metrics t...

Question that flawed launch of the web site put a damper on people's enthusiasm. having said that, we're seeing very, very positive trends. we're seeing a lot of people reengage. >> you know what? so yesterday she gave -- brian, you were talking about this. she gave the number of people who so far have selected a plan. essentially the white house is making up this metric. tell us how many people have actually paid, because those are the people who are actually covered. if you've selected a plan, you haven't paid for the plan and you are not covered yet. also she did reveal yesterday that right...

The exchange, if in the back end the insurance company is not paid, you know, january 1 or 2 and they're not on any records and no insurance. >> that's the dirty secret. if you don't sign up by december 23rd, greta, you are not insured on january 1st and we know what 25% error rate, not happening. now the government is telling people, if you got through the gauntlet of signing up, call the insurance company and double check. >> all right. if any viewers have a good experience of obama care, go to gretawire and tell me because i would like to see a good experience and talk about it here. >> two...

And they're not paid, the insurance -- you know, january 1 or 2 and they're not on any records and no insurance. >> that's the dirty secret. if you don't sign up by december 23rd, greta, you are not insured on january 1st and we know what 25% error rate, not happening. now the government is telling people, if you got through the gauntlet of signing up, call the insurance company and double check. >> all right. if any viewers have a good experience of obama care, go to gretawire and tell me because i will talk about it right here. >> two and three, maybe they give you a story. >> yeah. looking ...