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Pilots seem to have issue with them. he says there simply was no way for them to know that he might have been mentally unstable. he eluded to the fact that he believes this is a single case that was within a framework that is actuay working. that this was a single case that could not have been prevented by the safe forwards in place. i also squd whether or not maybe there system of evaluation was inadequate. he said, it's been working for us for decades. he also said the airline is going to evaluate and see if they have to keep taps on the mental fitness of their pilots. >> this is really a ye...

Their hands on? >> they're really deferring to the french. there's a whole process that goes into play with these international type of events. we know three americans were on board. they're really letting the french and germans take the lead and let them come to the fbi and ask for assistance. right now, they're in standby mode still to see what kind of assistance is needed. >> all right. stand by. thank you for that. it's hard to know where to begin at this point. i have an expert panel that can help us get towards some answers. richard quest joins me live. david soucie is here. a boeing 77 ...

Supposed to be. that for sure is clear indication the remaining pilots co-pilot didn't want the captain to return. >> reporter: so he actively tried to prevent the captain from reentering into the cockpit. that's something very significant, not just to the airline here but to the criminal investigation that is moving forward as well. i asked the ceo whether or not the evaluation process or mental fitness for their pilots might be flawed whether changes might be made. he said it's worked several decades, this process. they're going to see whether changes need to be made. >> changes perhaps ther...

Apparently had a dream of becoming a pilot since a very young age according to a statement from a flying club he was a part of. we do know the fbi has offered assistance in the investigation. we know fbi agents based in europe were helping run names from the passenger manifest through databases. investigators and the french and germans are really taking the lead here. they're going to want to look at background, behavior analysis, that kind of thing. >> pamela, they were also requested. the request came from europe for the fbi to jump on board. and i've also seen these pictures of, you know, v...

Evaluated the mental stability of andreas lubitz. he said there don't seem to have been any sort of indications that he might have been mentally unstable. certainly none found during the evaluation process. let's listen in to what he had to say about that. >> the pilot has passed all his tests, all his medical exams. we have lufthansa reporting system where crew can report without being punished their own problems or problems of others without any kind of punishment. that hasn't been used either in this case. so all the safety nets we are so proud of here have not work in this case. >> reporte...