Airport leaders focus on customer experience at Incheon summit
Airports Council International World has opened a global summit that aims at enhancing customer and employee experience, and customer-centric initiatives.
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Airports Council International World has opened a global summit that aims at enhancing customer and employee experience, and customer-centric initiatives.
Bahrain International Airport has been awarded the Airports Service Quality (ASQ) Airport Customer Experience Accreditation Level 3 from Airports Council International (ACI), for its continued efforts to deliver an exceptional experience to travellers.
The Seychelles International Airport (SIA) has achieved Level 1 Passenger Experience Accreditation by the Airport Council International (ACI), the global body for airports. This was announced on Wednesday evening at ...
Incheon International Airport earned the Airports Council International's (ACI) highest level of customer experience accreditation for the second year in a row, its operator announced, Wednesday. Launched in 2019, the ACI's customer experience accreditation program is the industry's first and only customer experience certificate that assesses customer experience management and service innovations of the world's airports, aiming to improve overall airport experience.
The Cochin International Airport Limited (CIAL) has won the Airport Service Quality award-2022 instituted by Airport Council International (ACI) for ensuring seamless traffic in the aftermath of the pandemic.