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The Herman Trend AlertDecember 15, 2021Turning The Great Resignation into The Great Retention---Part 1Once again, I have so much to say that I am unable to get it all into one Trend Alert. So, dear readers, this Trend Alert will be Part 1 and you will find the balance of the information in
Access is the New Currency From: Access is the New Currency Last week, I was sitting with General Manager Ben Berdejo of the Doubletree Mazatlán, Mexico (yes, in-person and masked) and I was talking about solutions for their challenge that their domestic guests think of their location as a weekend destination. I suggested a series of midweek events, similar to what my friend, Janis Clapoff, GM of The Lake Austin Spa Resort did pre-C...