Saying 'thank you' has the potential to be a company's most profitable tool
WHEN WAS THE LAST TIME you intentionally said “thank you” to a customer? Recently, I asked someone this question and their response was – everyday, my staff is taught to say “thank you” after every interaction with a customer. Then, the entrepreneur went on to share about a purposeful interaction with a client, not to make a pitch but a thoughtful ‘check in’ and how nurturing that was to the …
Source: searchlight.vc
