What South Africans should know about the changes to WhatsApp: legal expert Subscribe Facebook-owned messaging giant, WhatsApp, sparked a public outcry this past week due to an update to its terms and privacy policy. The privacy policy update relates to how it processes the data of users, how businesses can utilise Facebook services to store their business chats, and who partners with Facebook to offer integration across all Facebook products, says Ahmore Burger-Smidt, director at law firm Werksmans. Users who voiced displeasure about the app’s changed policies are rife, and social media re...