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"The agents asked the group to verify that their carry-on bags were sized appropriately for the aircraft prior to boarding, at which time the passengers became combative," he said. "The agents attempted to calmly defuse the situation but were physically assaulted by these passengers as they closed a door to stop them from boarding the aircraft," Mr Sutton added. Two of the passengers were arrested and the third was issued a police citation and released, according to the airline.     "All of us at Spirit wish the agents a speedy recovery and thank them for their courage and professiona...

Mirna Alsharif, CNN • Published 19th January 2021 FacebookTwitterEmail (CNN) — Two Spirit Airlines agents were injured and one was hospitalized after a dispute over carry-on bags with three passengers turned violent on Sunday, according to a Spirit Airlines spokesman. Flight 646 from Detroit to Atlanta was boarding when the agents asked the passengers to verify that their carry-on bags were the appropriate size for the aircraft, Spirit Airlines spokesman Field Sutton told CNN. The passengers then became "combative," according to Sutton, and the agents "attempted to calmly defuse the situa...