Detailed text transcripts for TV channel - MSNBC - 20170527:11:57:00
From your real customers before you launch your final product. whether you do that in a focus group, whether you do that in a survey, it is the mosts critical thing. i think the more advanced companies use things like their net promoter score and things to gauge hcustomers through their product, i've seen companies made product changes, not gotten feedback and had a catastrophic response from their customers because they're missing key fier features or have done something wrong. ask the people who will use your product before they launches the product. >> by the way, believe that customers lik...
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