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>> they just popped right out. he shows us the cabinets he and lynn climbed on top of to escape the riding waters. everywhere you look there are fragments of their old life. one of lynn's diaries in the yard, her cross hanging from a tree branch. the glasses she lost in the storm. >> i'll have to keep those. she couldn't see. see how thick they are? >> reporter: howard can't find lynn. the storm carried her away. >> reporter: we were with him last week when he went to several police stations searching for information. they had none. her body as of today, is still unrecovered. >> so heartbreaki...

Francisco. good morning, dan. >> reporter: good morning. people who knew lynn spalding are still very much in disbelief. you can hear the anger in their voices. >> i just want to know that this would never happen to anyone else. >> reporter: raw emotion as friends of lynn spalding sharply criticize the san francisco hospital where the 57-year-old's body was found in one of the facility's outdoor stairwells, vanished nearly three weeks before from her hospital room. we now know why a frantic search that included wires and facebook page called find lynn created no credible leads. >> there are so...