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Wednesday, June 2, 2021
City fails to eliminate redundant notice of utility shut-off
Verona is making changes to its sewer billing system in an effort to streamline the process and prevent residents from taking advantage of payment plans.
The Verona City Council approved an amendment to its sewer billing policy that that allows residents to set up a payment arrangement with the city if they get behind on their bills, no more than twice every 12 months. If a resident fails to pay off a sewer bill as arranged, the resident will not be eligible to set up a future payment arrangement for 12 months. Previously, residents could request a payment arrangement at any time.